Orders and Payment
Q. What payment methods do you access?
A. You can pay using your credit card, net banking or COD through our certified payment gateway.
Q. Is cash on delivery (COD) available?
A. Yes, COD is available to most locations. You will be able to view whether COD is available in your area during checkout.
Q. Do you gift wrap?
A. Our packing is nothing less than a gift box. It’s the best in the industry that our designers have created after several rounds of iterations, giving attention to every detail.
Q. How do I cancel my order?
A. If you’ve ordered through our website, you can cancel your order within 30 minutes of ordering from the “My Account” section of our website.
If you’ve ordered from any of our online partners, their cancellation policy will apply.
Q. Can I modify my order?
A. If you need to add more products, you can place a separate order. For changing the product, you can write to us within 30 minutes of ordering and we will try our best to help A. you. If nothing worked, you can submit a return request and we’ll take care of it.
Q. How do I track my order?
A. You can receive latest updates on your order by logging into your account. You’ll be required to sign-up the first time. We DO NOT store confidential payment details.
Q. Is GST included in the selling price?
A. Yes, GST is included in our selling price. So no surprises for you during checkout.
Q. Is shipping cost included in selling price or is it additional?
A. Shipping cost is included in our selling price.
Q. Can I change shipping address after placing the order?
A. You can write to us within 30 minutes of ordering our products and we will try our best to assist you as long as the order hasn’t been shipped already.
Q. Where does Veda Homes ship?
A. We ship to all domestic locations. Delivery time may vary based on location.
Q. What is your return policy?
A. You can read our return policy at Returns.
Q. When will I receive my refund after a return?
A. You will receive your refund withing 7 working days of the product being picked up from you.
Q. What is your policy for products with manufacturing defects?
A. No questions asked, just place a return request and you’ll get your money refunded within 7 days of the product being picked up from you.
Q. Where are your bedding products made?
A. All our bedding products are proudly made in India.
Q. What is the thread count of your bedding?
A. Our bedding is made of 100% genuine 400 thread count
Q. What are the care guidelines for Veda Homes bedding?
A. Please click here for our standard care guidelines.
Q. Are your products available in physical stores?
A. Our products are not available in physical stores. You can buy them either from our website or Amazon.
Q. How do I reach you for press and general inquiries?
A. You can write to us at firstname.lastname@example.org for such queries.
Q. Do you also have products for businesses?
A. Our corporate clients appreciate the hard work that we continue to do in making the most desirable products available for them. We offer the most premium quality in the most beautiful packaging and required customization with excellent after sales support.
In addition, we also have products for hospitality, healthcare and institutional retail. You can find more in our B2B section.
Q. Do you have products for hospitality?
A. Yes, we actively work with our partners with their bed and bath needs. For more details you can visit our B2B section on hospitality.